FAQs
What is Palm Vein Recognition?
Palm vein recognition uses infrared light to scan the unique vein patterns beneath your skin. Since vein patterns are internal and unique to each individual, they provide a higher level of security than traditional fingerprint systems.
Why is palm vein recognition better than fingerprints?
More secure: 5 millions data points vs fingerprint 1 millions
More reliable: Unaffected by skin conditions
More convenient: Touchless operation makes it more user friendly
more hygenic and more intuitive to use
Can someone copy my palm vein pattern?
No. Palm vein patterns are located beneath the skin and cannot be easily photographed, lifted, or duplicated.
Is my biometric data stored online?
No. Biometric information is stored locally on the device and is not uploaded to external servers.
How many users can be registered?
The Palm Vein Door Lock can store up to 500 palm vein profiles and support 100 user codes for family members and trusted users.
Can I install the Palm Vein Door Lock myself?
Yes. The lock is designed for easy installation and fits standard size doors 1-3/8” - 1-3/4”
Can the door lock be used outdoors?
Yes, the lock is weather-resistant, designed for exterior use, and rated IP55 for protection against dust and water.
How long do the batteries last?
The battery operates for up to 12 months or 5,000 activations.
What happens if the batteries die?
The lock includes Type-C port backup and pick-resistant key backup
Does the lock unlock if my hands are wet or dirty?
Yes. Palm vein recognition is designed to work even when hands are wet, dirty, dry, or worn.
Can I use a PIN code instead of palm vein recognition?
Yes. The lock supports user PIN codes as an alternative access method.
What is Finger Vein Recognition?
Finger vein recognition scans the unique vein structure inside your finger to verify identity.
What is your warranty policy?
All VenoTech products are backed by a limited lifetime warranty.